MOJO-CX© Discoveries: Emails

We analysed over 210,000 emails to bring you the most important facts and figures to boost CX

10/8/2022

Insights hub

Join us on our mission to unlock agent potential and revolutionise the contact centre.

July 27, 2022

Download your free whitepaper to find out some common causes and solutions for complaints

July 25, 2022

What are the unique factors in contact centres that help people in dangerous situations?

July 18, 2022

We spoke with a Craig Fearn to discuss how businesses can improve wellbeing-strategies

"We now have full visibility of our metrics so we can completely focus resources on the behaviours our best agents use & beat targets.”

Eóin McCoy, Head of L&D at Emerald Contact Centre