MOJO-CX© Discoveries: Emails

We analysed over 210,000 emails to bring you the most important facts and figures to boost CX

10/8/2022

Insights hub

Join us on our mission to unlock agent potential and revolutionise the contact centre.

August 22, 2022

A chat with Richard Beaven about the future of conversation analytics

August 15, 2022

Jim Rowe & Paul Banks discuss the best applications (and worst misapplications) of chatbots

August 10, 2022

We analysed over 210,000 emails to bring you the most important facts and figures to boost CX

"We now have full visibility of our metrics so we can completely focus resources on the behaviours our best agents use & beat targets.”

Eóin McCoy, Head of L&D at Emerald Contact Centre