January 17, 2022
Our new series looks at new price-walking legislation within the Insurance sector.
In our effort to improve customer conversations for every channel we've analysed over 210,000 emails between contact centre agents and their customers.
Download our most recent whitepaper to find out what you could be doing to improve CX and ultimately boost customer retention when it comes to Apology Rates, Channel Transfers, Response Times and more.
Click here to download your free copy of 'MOJO-CX© Discoveries: Emails' >
Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.
Join us on our mission to unlock agent potential and revolutionise the contact centre.