MOJO-CX© Discoveries: Emails

We analysed over 210,000 emails to bring you the most important facts and figures to boost CX

10/8/2022

Insights hub

Join us on our mission to unlock agent potential and revolutionise the contact centre.

May 24, 2022

MOJO-CX© Co-Founder & CEO Jimmy Hosang discusses the ups and downs of starting a start-up

May 10, 2022

Key factors of behavioural design and when you should start questioning the morality of it

May 5, 2022

Building a contact strategy that makes your customers feel like an individual

"We now have full visibility of our metrics so we can completely focus resources on the behaviours our best agents use & beat targets.”

Eóin McCoy, Head of L&D at Emerald Contact Centre