January 17, 2022
Our new series looks at new price-walking legislation within the Insurance sector.
We’ve analysed over 190,000 voice calls to provide you with the facts and figures on how thing like building rapport, talk vs. listen percentages, objection handling, and lots more can be used to improve both your sales performance and customer experience (CX).
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Make your contact experience stand out with the latest tips, tricks and insight from MOJO-CX©.
Join us on our mission to unlock agent potential and revolutionise the contact centre.