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Whitepaper

MOJO-CX© Price-Walking Building a Winning Retention Proposition Beyond Pricing

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At MOJO-CX© we continually monitor the Insurance sector to identify trends and themes that impact customer needs, wants and desires.

With the ever-changing world and recent changes to government legislation (specifically ‘Price-Walking’ reform), customer-centricity has never been more important for Insurers to build strategies that help you win more customers and hold on to the ones you have for longer.

Building a Winning Retention Proposition Beyond Pricing

In the final whitepaper of our Insurance sector series we're helping you build the best winning retention proposition for your contact centre.

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